Inverter red light, no production, storm damage.
(02) 5550 0100Call the fault line any hour. Most inverter faults are fixed remotely; anything else gets a technician within two working days. Fault visits are free under warranty and $249 outside it.
Service areas open today
- Sydney West 21427:00–17:00(02) 5550 0101
- Sydney North 20777:00–17:00(02) 5550 0102
- Sydney South 22287:00–17:00(02) 5550 0103
- Central Coast 22507:00–17:00(02) 5550 0104
- Newcastle 23007:00–17:00(02) 5550 0105
- Wollongong 25007:00–17:00(02) 5550 0106
Before you call
- Note the inverter light colour and any error code on its screen or in the app.
- Check the solar supply main switch and the AC isolator have not tripped.
- After a storm, do not go on the roof; photograph damage from the ground.
- Have your install date or invoice number ready so we can see your system.
- If there is sparking, smoke or a burning smell, switch off at the main switch and call immediately.